Job Aids & Performance Support

Posted by on January 19, 2010 · Leave a Comment 

“Job aids, like their automated siblings, relieve individuals of responsibility for storing information in long term memory….Reliance on Job Aids shifts the individual’s obligation from repetition over time to searching for information as needed.” “Today’s knowledge warriors are too busy for courses.” -Allison Rossett and Lisa Schafer from Job Aids & Performance Support, Moving from the Knowledge in the... Read More

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