Initial Client Presentation
We just finished our initial client facing presentation. For someone who dreads presenting, I do pretty well with presentations. I enjoy the adrenaline rush. Frightening. What I learned from the experience (in particular, the debrief conversation afterward) is that relationships matter. Clearly this is a cliché. But, there’s truth to it. Isn’t half (if not more) of business, the relationship dynamic? As a Resolution Manager, it could be argued my whole job is to maintain, salvage and repair business relationships under adverse circumstances. Preparing an RFP is establishing a different type of relationship. What is this company’s need? How can my team/company meet their need? What do I need to communicate to my client to…