Discovering The Job Aid Box!

I was talking with a friend at work when she revealed to me that she had a “Job Aid Box.” See the photo.  The box contains her hard-to-remember-(work related)-notes-to-herself. There are so many things I love about this discovery.  This colleague is an excellent performer.  Most of her Job Aids are brief notes containing useful bits of knowledge; who is the one person in the company who handles XYZ transactions, where is the place to go for tracking ABC.  All of these pieces of knowledge were verified through experience, outside the official knowledge management tools in place.  Her “Job Aids” were brief and targeted to her specific needs.  I also loved that the Aids were…